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Cookies Policy
This Cookies Policy explains how Bet365 Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies do, why they may be used, the choices available to you and how they can affect your experience. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.
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What cookies are
Cookies are small text files that a website may place on your computer, tablet, mobile phone or other device when you visit. They allow the website to recognise a device and remember certain information about a visit. Cookies can make a website work correctly, help protect accounts and systems, remember preferences and provide information about how the website is used.
On this page
Some cookies are set directly by Bet365 Casino. Other cookies may be set by service providers that support website functions, security, analytics, communications or other services. Similar technologies can include pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the word cookies to refer to cookies and similar technologies unless a distinction is needed.
Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until you remove them. The length of time a cookie remains can vary according to its purpose, the settings of your browser and the service that places it.
Why cookies matter
Cookies help us provide a stable and usable online service. For example, they may help a page load properly, keep a session active, remember a language or display preference, support a secure sign-in process or help us identify technical problems. Without some cookies, parts of the website may not function as intended.
Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be associated with information you provide or that is generated when you use the website. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.
Cookies we may use
Strictly necessary cookies
Strictly necessary cookies support the core operation, security and availability of the website. They may be used to help route traffic, protect forms, detect suspicious activity, maintain a secure session, remember a cookie preference or provide a service that you have requested. These cookies are generally required for the website to operate, so they may not be available for individual opt-out through a preference tool.
Functionality cookies
Functionality cookies allow the website to remember choices you make and provide a more convenient experience. They may remember settings such as language, region, display options or other preferences. If these cookies are disabled, some choices may need to be entered again and some features may be less convenient.
Performance and analytics cookies
Performance and analytics cookies help us understand how visitors use the website. They may provide information such as which pages are visited, how visitors move through the website, whether a page has loaded correctly and whether technical errors occur. This information can help us assess performance, improve content, identify issues and make the website easier to use.
Analytics information is generally considered in aggregated or statistical form where possible. It may still involve information about a device, browser, approximate location, referral source or online activity. We use appropriate controls for the services we choose and consider whether a particular analytics function is suitable for the relevant purpose.
Advertising and marketing cookies
Where used, advertising or marketing cookies may help measure the effectiveness of campaigns, limit repeated advertising, understand interactions with promotional content or show information that is more relevant to a visitor. These cookies may be placed by Bet365 Casino or by advertising and measurement partners acting on their own or our behalf.
Marketing cookies are not required for the core operation of the website. Where consent is required, these cookies will only be used after you have made an appropriate choice. You can change your preference or withdraw consent using the available cookie controls, although doing so may not remove information already collected by a third party.
Security, fraud prevention and responsible use
Cookies and similar technologies may also support security, fraud prevention, account protection and the responsible operation of gambling services. They may help identify unusual activity, protect transactions, prevent misuse, maintain the integrity of promotions or services, and investigate activity that may breach applicable terms. These functions may be important to the safe operation of the website and may not be available for optional opt-out.
Third-party technologies and information sharing
Some website features may rely on third-party providers. These providers may use cookies or similar technologies to deliver services such as hosting, security, analytics, performance monitoring, customer support, payment processing, communications or advertising measurement. A third party may collect information directly from your browser or device in accordance with its own privacy information and the services it provides.
We aim to use third-party services for legitimate business and website purposes and to apply suitable safeguards. However, the operation of a third-party cookie may also be governed by the third party's own policy. You should review the relevant provider's information if you want to understand how it handles data, how long it retains information or what controls it offers.
Information collected through cookies may be used with other information for purposes such as maintaining security, improving services, understanding website use, complying with legal obligations, supporting customer service and managing marketing preferences. We do not treat the acceptance of optional cookies as a condition of using services where that is not necessary for the relevant function.
International services
Some providers that support online services may process information in countries outside Australia. If this occurs, information may be subject to the laws of those countries. We consider appropriate contractual, technical and organisational measures when selecting and using service providers, consistent with applicable privacy obligations.
Cookie information may also be disclosed where reasonably necessary to protect users, enforce applicable terms, respond to lawful requests, meet regulatory or legal requirements, resolve disputes, or protect the rights, property and security of Bet365 Casino and others. Any disclosure will depend on the circumstances and the information available.
Your cookie choices and browser controls
When you first visit the website, you may be shown a cookie notice or preference tool. This tool may allow you to accept optional cookies, reject optional cookies or select categories individually. Your choices may be saved using a cookie or similar technology so that we can remember them. If you clear your browser data, use another browser or use another device, you may be asked to make your choices again.
You can also control cookies through your browser or device settings. Most browsers allow you to view, block, delete or restrict cookies. The method differs between browsers and devices, so you should check the support information provided by the relevant browser or device manufacturer. You may be able to receive a notification before a cookie is stored or block cookies from particular websites.
- Blocking all cookies may prevent important website features from working properly.
- Deleting cookies may remove saved preferences and sign you out of sessions that rely on cookies.
- Rejecting analytics or marketing cookies should not normally prevent access to core website content, but some optional features may be affected.
- Controls offered by an advertising or analytics provider may apply only to that provider and may not affect cookies placed by others.
- Your choices may need to be reviewed if you change devices, browsers or operating systems.
Privacy and account information
Cookie settings do not replace other privacy choices. If you hold an account or provide information to Bet365 Casino, that information may be handled for purposes described in our Privacy Policy and applicable terms. You may have additional rights under Australian privacy law, depending on the circumstances, including rights relating to access, correction and the handling of personal information.
If you have questions about the way personal information is handled, please use the privacy or support contact options made available on the website. Do not send sensitive account, identity or payment information through an unverified channel.
Changes to this Cookies Policy
We may update this Cookies Policy when our website, services, technology, third-party providers or legal obligations change. The updated version will be published on this page, together with an updated date or other notice where appropriate. Changes will apply from the time they are published unless a different effective date is stated.
We encourage you to review this policy from time to time so that you understand how cookies and similar technologies may be used. If a change requires a new or renewed consent choice, we may present an updated cookie notice or preference tool when you next visit the website.
Questions about this policy
If you need more information about this Cookies Policy, the cookie settings available on the website or the handling of personal information, please refer to the relevant privacy and support options provided through the website. Bet365 Casino will consider requests and enquiries in line with applicable law, verification requirements and the information reasonably needed to respond.
By continuing to use the website after reviewing any cookie notice, you acknowledge that cookies may be used as described in this policy and according to the choices you make. Optional cookies will be managed through the controls made available to you, subject to the operation of necessary technologies required for security and core website functions.
